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Bally Total Fitness

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85 complaints

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Bally Total Fitness is a fitness club chain. There are hundreds of Bally Total Fitness health and leisure clubs in the United States, South Korea, China and the Bahamas. The company claims to have several millions of customers. The tagline of the company is: "Your total fitness source". The clubs of the Bally Total Fitness chain have all the needed fitness facilities: gyms with modern equipment, aerobics studio, sun deck, swimming pool, café and clubroom.

Bally Total Fitness has been the subject of investigation of the New York Attorney General's office for fraudulent sales and shady membership cancellations. Please try to contact Bally Total Fitness Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

Bally Total Fitness Complaints & Reviews

Bally Total Fitness Reviews

Truthtel...
Bally Total Fitness - BALLYS WONT GIVE REFUNDS EVEN WHEN THEY CLOSE LOCATION YOU USE WITHOUT NOTIFYING YOU

NEVER EVER JOIN BALLYS the company is a scam and thrives on ripping off innocent hard working people. I was a member for 6 years & they closed the 2 locations within 25 miles from ...

#291609
Jan 24, 2012
18

JKWG
Bally Total Fitness - BALLYS TOTAL FITNESS.. UNPROFESSIONAL...SCAM.. GREEDY

THANK YOU FOR NOT NOTIFYING THE CUSTOMERS THAT ARE IN THE AREAS WHERE YOU SOLD YOUR GYMS TO L A FITNESS. You should be shut down for good. UNPROFESSIONAL, INAPPROPRIA...

#289034
Jan 14, 2012
81

Jeg8us@y...
Bally Total Fitness - Ballys sold club to LA Fitness - wont let me in

We need a class lawsuit! Like so many others below me, LA fitness has purchased the Ballys club nearest my home. I was just told by Ballys Corporate that as of December 16, 2011 ...

#288202
Jan 11, 2012
113

Kkshan4066
Bally Total Fitness - Robbed at gym

Rockville Maryland branch on Rockville Pike - I was robbed. Locker was broken into. Lost my wallet and keys. 10 other people were also targeted. Bally Fitness just got bought u...

#288121
Jan 11, 2012
71

Lightwor...
Bally Total Fitness - Bally's sold to LA, no notification to members

I have been hold a membership from Bally's total fitness for almost 22 years and at the time I bought it for $1,500.00 in a NJ Bally's club and I pay every year a fee to k...

#286855
Jan 06, 2012
174

Jeffreyg...
Bally Total Fitness - Total Fraud

Wife signed up at Bally's in Knoxville several years ago. Cancelled the account per their agreement. They continued to bill us monthly, call the house several times a month,...

#282202
Dec 17, 2011
152

Anonymous
Bally Total Fitness - Bally's broken facility and no refunds!

I have repeatedly attempted to contact Bally's for a refund of my membership due to the fact that, no fault of my own, I cannot use the facility anymore. Ever since I joined in...

#281223
Dec 13, 2011
190

Anonymous
Bally Total Fitness CORAL GABLES

So I am not a big fan of in-door sporting, but due to a fracture that I had my Physical Therapist suggested that I start swimming. This is why I decided to join this "new and upda...

#280311
Dec 09, 2011
197

LadyZ
Bally Total Fitness rip off

I joined Bally TF about 2 months ago with the promise of new lower rates and special attention by trainers to help me reach my goals. About 4 days ago I got a letter in the mail t...

#279990
Dec 07, 2011
221

Anonymous
Bally Total Fitness - Clubs/memberships sold; mine not included

Bally Total Fitness sold it's Florida clubs and certain memberships to LA Fitness. I have a lifetime membership but no club to use it at because there are no longer any Florida cl...

#279355
Dec 05, 2011
434

Bostonb
Bally Total Fitness - Poor service

Bally Fitness cancels group exercise classes for the week when there is a holiday. That means that during Thanksgiving week, they cancel classes Wednesday, Thursday closed, Friday,...

#277167
Nov 25, 2011
207

Chip monk
Bally Total Fitness - Bally gym cannot open on time

Went to workout at the Englewood co location a few weeks back at 8:on Sunday. To find the doors locked. I stood outside for 40 minutes when an employee showed up to workout. Thank ...

#274686
Nov 13, 2011
194

Drexel
Bally Total Fitness: Allow cancellation of memberships to be made in person or over the phone

Bally Total Fitness Membership cancellations should be made possible in person, by phone or by e-mail. Cancellation at Bally is only possible through US postal mail which allows Ba...

#274377
Nov 11, 2011
314

Anonymous
Bally Total Fitness - Billed me after cancellation

I went in with a $20 groupon and walked out with a $68/month contract for 2 yrs. However, I was told in the first 60 days if you A) go at least 17 times, B) pay the first 2 mths C)...

#272985
Nov 05, 2011
224

GONZO46923
Bally Total Fitness - BALLYs - predatory intimidation after 16 years!!!

16 years ago...16 YEARS AGO, i joined Bally's in Tampa Florida. They were running a special 30 day introdutory offer. I signed up. About week 3 I received an offer to move to I...

#269669
Oct 21, 2011
276

Anonymous
Bally Total Fitness - Bally fitness keeps on charging after cancellation

After one year contract ended, they told me I needed to send a cancellation letter otherwise it would re-new itself ?! - I said ok.. and sent them a request of cancellation letter ...

#269620
Oct 21, 2011
284

Anonymous
Bally Total Fitness - Bally's had access to my new credit card, before me!

I foolishly signed a one year contract, after being reassured by the pleasant woman who signed me up that I could cancel as soon as my year was up. After a year and a half I calle...

#267794
Oct 13, 2011
285

Anonymous
Bally Total Fitness - Bally uses a bait & switch plan

Bally offered a two times a week plan. As a senior citizen I elected to pay in full for such a plan. But into the second month of useage, the company is now demanding more money....

#267444
Oct 11, 2011
283

Notfeliz
Bally Total Fitness - Dirty facilities, poor maintenance of equipment

I am a member of Bally's fitness in Culver City. The place is filthy. They do a poor job of cleaning the locker rooms and the overall facility. The whole place stinks. The sta...

#264343
Sep 26, 2011
340

Its over
Bally Total Fitness - Deceived and did with a bait and switch

Bally's Fitness centers are a scam with there freind and family promo. The 90 day pay as you go is not true and you can not stop after the 90 day trial. The Bally's club ma...

#260190
Sep 06, 2011
265

Pissedin...
Bally Total Fitness - I was humiliated at Bally's Worldwide Plaza

Yesterday, I went to Bally's at Worldwide Plaza to find out about membership. I spoke with a not-so-helpful salesperson (didn't get his name) in one of the offices. He took...

#259603
Sep 02, 2011
463

Faraway
Bally Total Fitness - Bally's signed me up for a duplicate membership

I went to Bally's Fitness in Hyattsville to renew my membership in January, I'd been a member for over 15 years. There was a 3 year membership special, and the club manager...

#254661
Aug 10, 2011
344

Anonymous
Bally Total Fitness - Bally is a crook - the greatest cheater I have ever see, But still doing business in NYC

I am a member of "pay as you go" and I have been with them for 2 years. Now that I want to cancel the membership, they are showing me whole bunch of fee to pay. My question is I kn...

#253125
Aug 03, 2011
369

Consumer07
Bally Total Fitness - The worse customer service, terrible experience

This club has to be sued by all of its customers for not complying with what we signed for. Terribly dirty lockers, poor air-conditioning, no paper towels. Very dissatisfied and no...

#249637
Jul 18, 2011
516

Distract...
Bally Total Fitness - Ballys Total Fitness Hollywood, steam room is always broken

Bally's Total Fitness in Hollywood, the steam room is always broken. Management tries to blame the members for putting water on the thermostat. This is ridiculous. It is a steam ...

#249163
Jul 15, 2011
381

Michelle...
Bally Total Fitness - Upset Bally's long time member

Why do they have to close Bally's in Woodhaven, Michigan..I have been a member there for over 30 years and now the only option they are giving members are to go to the Dearborn...

#246607
Jul 02, 2011
526

Monimm
Bally Total Fitness are the worst!!!

I've been a Bally memebr before - a long time ago when they had better ethics and better gyms. 3 years ago I re-joined the club because it was close and I thought that being fa...

#245221
Jun 24, 2011
372

Anonymous
Bally Total Fitness - No Notice shut Down Bally Fitness Olathe, KS site

I show up at Ballys to work out last night and everything is papered and locked? so I call bally's home office number "oh we closed that location on Friday the 10th." ME: I was...

#243584
Jun 16, 2011
1045

MAKOSHARK
Bally Total Fitness - BALLY'S HAD NO COMPASSION FOR MY LEUKEMIA

I have been a member of Bally's for more than 20 years.. I was diagnosed with leukemia on 4/28/11 and will be in and out of the hospital for the next year. I sent a letter to ...

#242715
Jun 11, 2011
294

Anonymous
Bally Total Fitness - Ballys Total Fitness dis-loyal/rip-off

I have been a member since 1990 when it was President Health Club. I called today to suspend my account and was told it would be 4 dollars a month. I informed Shawn Id #864 that I ...

#235139
Apr 30, 2011
545
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Related Information

Fitness Centers
Lack of exercise and being overweight are two of the major health risks for people of all ages. Fitness means being in good physical condition. We often think of athletes as being very fit. They tend to focus on performance-related fitness for sports. Doing more physical activity improves your fitness and health, no matter what size or shape you are. Making small changes in your daily lifestyle helps you improve your fitness. Fitness helps you feel better and have more energy for work and leisure time. You will feel more able to do things like playing with your kids, gardening, dancing, or biking. Children and teens who are fit may have more energy and better focus at school. When you stay active and fit, you burn more calories, even when you are at rest. This can help you lose weight if you need to. It also can help you to sleep better, handle stress better, and keep your mind sharp. Fitness is good for your heart, lungs, bones, and joints. And it lowers your risk for heart attack, diabetes, colon cancer, and high blood pressure.

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